LA FAVOLA - Fresh Italian
WHERE: Newtown on bustling King Street near the Newtown Hotel.
WHY: For quality Italian food in an area which has its fare share of popular Italian eateries, but there is an asterisk.
MVP: The spaghetti Tucker Dal Bush is a delicious Antipodean-inspired dish using 'roo mince, bush spices, and a sauce which gives it bite.
WTF: Their misleading "Happy Hour" promotion (20% off every day 5.30 - 6.30pm for a limited time), which is advertised on their Instagram page and on a poster outside the restaurant. Apparently, it does not apply to walk-ins off the street (which we were), but must be booked. Does it say that in their ad? No. Did the person whom we paid the bill to care? Nope. Did they respond when we messaged them on Facebook? Nada.
(EDIT: The restaurant owner's wife finally messaged us a week after our initial complaint, explaining she was responsible for all social media feedback but was overseas. She said she has clarified the promotion with her staff and will offer the discount to us the next time we dine there.)
IN A NUTSHELL: Their food might be good, but with an ambiguous promotion and the subsequent treatment we experienced, we definitely won't be back.
LA FAVOLA
170 King St, Newtown NSW 2042
02 8021 0002
http://www.favola.com.au/
MENU
WHY: For quality Italian food in an area which has its fare share of popular Italian eateries, but there is an asterisk.
MVP: The spaghetti Tucker Dal Bush is a delicious Antipodean-inspired dish using 'roo mince, bush spices, and a sauce which gives it bite.
WTF: Their misleading "Happy Hour" promotion (20% off every day 5.30 - 6.30pm for a limited time), which is advertised on their Instagram page and on a poster outside the restaurant. Apparently, it does not apply to walk-ins off the street (which we were), but must be booked. Does it say that in their ad? No. Did the person whom we paid the bill to care? Nope. Did they respond when we messaged them on Facebook? Nada.
(EDIT: The restaurant owner's wife finally messaged us a week after our initial complaint, explaining she was responsible for all social media feedback but was overseas. She said she has clarified the promotion with her staff and will offer the discount to us the next time we dine there.)
IN A NUTSHELL: Their food might be good, but with an ambiguous promotion and the subsequent treatment we experienced, we definitely won't be back.
Fettucine Carbonara |
Calamari |
Focaccia |
Spaghetti Tucker Dal Bush |
Tiramisu |
LA FAVOLA
170 King St, Newtown NSW 2042
02 8021 0002
http://www.favola.com.au/
MENU
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